Technical Assistance

If you need additional help with any of the procedures outlined in this guide, you can:

Contact Appriss by Phone at 855-925-4767 or by using the Contact Us feature in the Help section of AWARxE.

Technical assistance is available from 8:00 a.m. – 5:00 p.m. CST (Central Standard Time). 


Administrative Assistance

If you have any non-technical questions regarding the Alabama Prescription Drug Monitoring Program, please contact:

Alabama Department of Public Health

Bureau of Professional and Support Services

201 Monroe Street, Suite 1010

Montgomery, AL 36130-3017

Telephone: 1-877-703-9869



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